MARA-ISON is part of the MARA Group which is a billion dollar enterprise. MARA-ISON’s headquarter is in Dubai, with subsidiaries in Africa. It’s IT Services division has been in Africa for over 14 years.
MARA-ISON has built a strong presence in Africa and we are currently involved in projects in Uganda, Kenya, Tanzania, Botswana, Angola, Zimbabwe, Rwanda, Nigeria, Mozambique, Ghana, Congo and Zambia. Our portfolio of business includes supply of Hardware, Software, IT Services and System Integration projects. We have also undertaken turnkey projects in Fibre laying and Data Center build and hosting.
We have existing relationships in Government, Banking and Telecom Sectors.
Join Us
Working at Mara Group is a fast-paced and dynamic experience. We tend to recruit people who are energetic, like to be given responsibility, who thrive under pressure, enjoy being given the freedom to try new ideas, and who can hit the ground running. If this sound like you and you are ready for a new challenge we would like to hear from you.
Available Positions
Server Specialist (Level 1)
Experience : 1-3 Years of Experience
QUALIFICATIONS : Minimum: Degree in Information Technology ; computer science or related field from a reputable institution
Microsoft Certification is desirable.
Desired Profile
Mandatory Skills :
1-3 years experience in a similar position in a reputable Organization
Knowledge of best practices for windows server administration.
Knowledge of deployment, management and troubleshooting of DHCP, Active directory
Knowledge of Internet Proxy and Antivirus management
Experience in creating solutions to automate installation, configuration & management of multiple software applications and hard ware and software support
Knowledge of Tools like AD Manager, Microsoft Baseline Security Analyser & Nessus
Stress tolerance
Excellent communication, analytical and writing skills with the ability to participate in a Team
Must be able to work well in a dynamic team that is geographically dispersed.
Desired Skills :
ITIL
Experience with UNIX and LINUX operating systems is a plus Apply HERE
Server Specialist (Level 2)
Experience : 3-5 years Experience
QUALIFICATIONS: Minimum: Degree in Information Technology ; computer science or related field from a reputable institution
MSCE Certification is desirable. MSCE on windows 2008 a plus
Desired Profile
Mandatory Skills :
1-5 years experience in a similar position in a reputable Organization
Knowledge of best practices for windows 2003 and windows 2008.
Knowledge of deployment, management and troubleshooting of WSUS, DHCP, Active directory and Mail system (MS exchange 2003)
Knowledge of Internet Proxy & Content Filtering and Antivirus management
Experience in creating solutions to automate installation, configuration & management of multiple software applications and hard ware and software support
Knowledge of windows Server patch management, Information Security techniques and principles and Vulnerability management
Audits & Security Assessment Scans
Security management and threat analysis
Risk mitigation and Disaster Recovery Planning
Stress tolerance
Excellent communication, analytical and writing skills with the ability to participate in a Team
Must be able to work well in a dynamic team that is geographically dispersed.
Desired Skills :
SLA Management.
Experience with UNIX and LINUX operating systems is a plus
ITIL
Apply HERE
Network Specialist (Level 1)
Experience : 1-3 Years Experience
QUAILIFICATIONS: Minimum Degree in Information Technology; Computer Science or related field from a reputable organization.
Cisco certification is desirable
Desired Profile
Mandatory Skills :
Experience in similar position in a reputable I.T firm organization.
IT technical skills ( Network, Server operating systems and application, hard ware and software support)
TCP/IP based network Implementation
Knowledge of Wireless LAN deployment and management
Knowledge of Information security Controls and Vulnerability management
Stress tolerance
High communication skills
Work with in a team
Desired Skills
ITIL
Knowledge of Network Monitoring tools (e.g. Netflow, Solar Winds etc.)
Apply HERE
Network Specialist (Level 2)
Experience : 3-5 Years experience
QUAILIFICATIONS: Minimum Degree in Information Technology; Computer Science or related field from a reputable organization.
Cisco certification is desirable
Desired Profile
Mandatory Skills :
Experience in similar position in a reputable I.T firm organization.
IT technical skills ( Network, Server operating systems and application, Active directory; MS exchange 2003, hard ware and software support
TCP/IP based network Implementation
Knowledge of VOIP based network implementation and management
Knowledge of Wireless LAN deployment, management and troubleshooting
Installation and administration of Firewalls PIX/Check point and Load balancers
Knowledge of deployment, management and troubleshooting of Network Management systems
Knowledge of Information security Controls and Vulnerability management
Security management and threat analysis
Risk mitigation and Disaster Recovery Planning
CCNP
Stress tolerance
High communication skills
Work with in a team
Desired skills:
ITIL
MSCE
Network performance evaluation, analysis, capacity planning and ensuring Quality Assurance & Security compliance
Apply HERE
Desktop Support Engineer (Level 1)
Experience : 1-3 years Experience
QUALIFICATION: Minimum diploma in Information Technology or related Field from a reputable institute
Desired Profile
Mandatory Skills :
Experience in a similar position from a reputable organization
Experience with workstation/ Desktop support
Extensive knowledge of windows XP professional and Windows 7
Microsoft Office 2003, 2007 and 2010 suites
Basic Knowledge of Active Directory, DNS,DHCP
Knowledge of File & Print Server
Working knowledge of fundamental operations of relevant software, hardware and other equipment
Basic Networking Knowledge (Crimping, N/W Configuration)
Knowledge of troubleshooting Laptop’s Wi-Fi connectivity
Desktop/laptop deployment experience
Clean, modify and repair computer hardware including monitors, keyboard and printers
Stress tolerance
Ability to work in a diverse multicultural environment
Desired Skills
Knowledge of Video conference system
ITIL
Apply HERE
Desktop Support Engineer (Level 2)
Experience : 3-5 Year experience
QUALIFICATION: Minimum diploma in Information Technology or related Field from a reputable institute
Desirable
Mandatory Skills :
Experience in a similar position from a reputable organization
Experience with workstation/ Desktop support
Extensive knowledge of windows XP professional and Windows 7
Microsoft Office 2003, 2007 and 2010 suites
Good MS Outlook Knowledge (Mail Configuration and Backup of PST)
Basic Knowledge of Printer Hardware & Configuration
Good Networking Knowledge (Crimping, N/W Configuration)
Good Knowledge of Active Directory, DNS,DHCP
Knowledge of File & Print Server
Excellent hard ware and software troubleshooting knowledge
Knowledge of troubleshooting Laptop’s Wi-Fi connectivity
Knowledge of Video conference system
Desktop/laptop deployment experience
Knowledge of systems software to determine if a malfunction is in the hardware or in the soft ware
Ability to work in a diverse multicultural environment
Excellent communication, analytical and writing skills with the ability to participate in a Team
Additional Knowledge and skills –
· Helpdesk Management
· ITIL
Apply HERE
Value Added Service Application Support - Specialist (Level 1)
Experience : 1-3 Years in providing Onsite / L1 support in Technical Assistance Center/Customer care for System admin, Network admin or equivalent.
Qualifications : Graduate/ BE / MCA or Equivalent
Desired Profile:
Telecom & Networking fundamentals, Unix Administration, Initial trouble shooting skills for applications/Interfaces /DBs , Vendor co-ordination skills.
Listens to others and asks appropriate questions to understand issues , Monitoring & Reporting , Carry out routine Ops activities & checklists.
Basic understanding of network related commands to enable verification of connectivity (such as ping, trace route, net stat).
Understand process tables and how to stop and start processes.
Awareness of VAS Services , Call flows , GSM , SS7 , clustering fundamentals , Understanding of disk systems (such as Mirroring and RAID).
Liaise directly with customers on service requests or problems, ensure understanding of business impact associated with problems and keeps the customer informed as part of the resolution process.
Retain ownership of customer issues until resolved, escalated or accepted by another individual, Actively participates in team discussions and activities.
Display an enthusiasm and willingness to learn.
Work together with other with local technical groups in order to resolve customer issues effectively.
Excellent communication skills - Written & Oral.
Apply HERE
Value Added Service Application Support - Specialist (Level 2)
Experience : 3-4 years of experience in providing L1/L2 support in Telecom domain and with at least 2-4 years experience in supporting Telecom VAS software products/applications.
Qualifications : Graduate/ BE / MCA or Equivalent
Desired Profile:
Advanced knowledge of Telecom , Networking and UNIX Administration , Problem debugging/isolation skills for applications/DBs /Interfaces.
Vendor co-ordination and conflict mgmt skills, Documentation.
Shift operations planning and co-ordination , Reporting & Presentations.
Write well constructed shell scripts with functional routines.
Deal with customers in a professional & courteous manner which keeps them informed and offers value on a daily basis.
Sound understanding of VAS Services , Call flows , GSM , SS7 , clustering solutions.
Understand the impact of particular processes along with what processes should be running on a server & how they should be configured.
Solid understanding of storage, including SAN attached & local storage.
Thorough understanding of monitoring and reporting tools.
Provides assistance to team members to achieve individual and team tasks.
Demonstrates self assurance in own actions, judgments and capabilities.
Work together with external technical groups in order to resolve customer issues effectively.
Actively troubleshoot monitoring and reporting issues.
Excellent communication skills - Written & Oral.
Apply HERE
Finance Manager
Experience : 2-5 Years of Experience
Qualifications : Degree in Commerce or related field from a reputable institution.
Desired Profile:
Maintain day-to-day financial control of the service within budget heads agreed by the trustee board.
Ensure that all finances are properly administered and monitored, including credit control.
Support the Honorary Treasurer in the provision of information for the estimates.
Advise on the proper allocation of resources.
Ensure that appropriate financial regulations and controls are in place and in use at all times.
Prepare and review detailed budgets for approval by the governing body in conjunction with the Honorary Treasurer and/or appropriate Sub-Committee.
Make regular reports to the governing body on income, expenditure and any variations from budgets.
Ensure that all financial reporting obligations are met in relation to submissions for funding, for grant aid, for contracts and any other initiatives.
Act as cheque signatory for and authorise expenditure up to limits as agreed by the governing body.
Ensuring timely submission and filling of various periodical returns as may prescribe by respective country's government authority.
Ensuring monitoring and control over cash flow transactions in line with approval / authorisation system.
Ensuring company procedures, control set up, reporting structure on top of corporate and government compliance and governance.
Co-ordination with banks, financial institutions, lawyers, consultants, immigration dept and other government authorities from time to time on case to case and regular functional aspects.
Observance and suggestive recommendations on day to day routine accounts, finance, commercial and business functions for smooth running of overall operations.
Candidate being full in charge of entire office operations he will be wholly responsible to interact and report to FC / Group FC / CFO / CEO and in parallel to VP operations and Business development.
Note : Online Apptitude test is not required. Apply HERE
HR and Admin Manager
Experience : 3-7 Years of Experience in similar field from a reputable organization.
Qualifications : Degree in Business Management, Human Resources, Social Sciences or related field from a reputable institution.
Desired Profile:
Administer compensation, benefits and performance management systems, and safety and recreation programs.
Allocate human resources, ensuring appropriate matches between personnel.
Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.
Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, and employee relations.
Analyze training needs to design employee development, language training and health and safety programs.
Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
Conduct exit interviews to identify reasons for employee termination.
Identify staff vacancies and recruit, interview and select applicants.
Note : Online Apptitude test is not required. Apply HERE
How to apply :
Click on the current vacancies you want to apply
Click on apply,sign up, fill the personal details and upload your C.V.
Login and complete our quick online aptitute test. (For Technical Positions only)
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