MTN jobs in Nigeria(Revenue Assurance Analyst Customer Lifecycle Management - CLM)

Careers at MTN

Job Title
Revenue Assurance Analyst Customer Lifecycle Management (CLM)

Department:
Finance

Location:
Lagos

Job Description:
•Review and evaluate the Campaign Concept Document (CCD)
•Identify data integrity issues on data used in campaigns
•Implement best practice revenue leakage identification strategies
•Conduct best practice in Customer Lifecycle Management Billing Assurance
•Ensure all Campaign revenue disputes are resolved



•Develop controls on RA Application required for CLM Assurance
•Conduct periodic reconciliation of campaign datasets between network switch and bill systems in line with MTNN specifications
•Ensure proper data management and server housekeeping
•Participate in weekly cross functional CLM meeting
•Perform follow up of previous campaigns to ensure reversion to required state
•Perform ROI review as and when necessary (or required)
•Provide relevant feedback on user requirements, and change control to the telecom analytics team.
•Monitor NWG and IS compliance to all deadlines and reporting requirements
•Advise Telecom analytics manager on past/current/future automation projects
•Guide and advise external auditors on data and systems complexities
•Ensure data requests for external audit are met
Job Conditions: Normal MTNN working conditions. May be required to work extra hours
Reporting To: Senior Data Analyst
Required Skills:
•4 years work experience which includes:
•3 years experience in data analysis
•Object oriented development experience, java and/or Python
•Experience with technical activities with heavy reliance on data analysis skills, such as data conversions, systems integration, or data warehousing
•Experience with programming and scripting in a UNIX environment, including database experience
•Fundamental SQL programming skill
•Experience in implementing/operating operational and business support software (OSS / BSS)
•Data storage and management techniques
•Revenue assurance experience, including data reconciliation, usage analysis, Inter-carrier analysis, etc
Employment Status :
Permanent
Qualification:
First degree in computer science, statistics, accounting and/or a related numerate field. Certification in any OSS/BSS e.g. SQL, Python, Unix, Oracle,ACL. Certified Information Systems Auditor (CISA) and/or Associate Chartered Accountant (ACA) will be an added advantage

This vacancy expires on 4/4/2011

Click HERE to Apply