Job ID #: 6252 Experience Required: 3 - 5 Years
Country: Nigeria Education Required: Bachelors Degree or equivalent
City: Lagos Relocation Provided:
Job Field Area: Telecommunications
Employment Type: Full - Time Regular / Permanent
Travel Percentage: 0
Nokia Siemens Networks' Global Services Business Unit employs 28,000 people delivering the highest quality of projects that enable our customers to enhance the efficiency of their networks. This includes the building, management and maintaining of our customer networks as well as network planning and optimization activities. Our unique and innovative global service delivery model brings together the best of global expertise and local insight from 150 countries around the world with a very high standard of service excellence.
General Purpose
Manage projects or large scale sub projects independently ensuring good profitability and quality. Ensure customer satisfaction with delivery and implementation services. Has overall profit and loss responsibility for the project or sub project.
Main Responsibility Area
Leads project team for medium to large and/or more complex accounts. Plans and monitors delivery phase of project. Plans and manages internal and external resources. Is responsible for internal and external project reporting. Acts as a primary project interface to the customer ensuring good customer satisfaction and developing the customer relationship. Shares project experience and best practices, knowledge of project management processes, tasks and tools with other project managers. Identifies and supports new business opportunities.
Position Description
Mission
The Project Management Basic Level (also known as a Project Manager in telecommunication industry outside NSN) manages - with responsibility for agreed results - projects of category small to medium and/or simultaneously multiple small projects of comparable total volume / risk in the context of NSN-specific requirements.
Responsibility :
Preparing, planning, executing, monitoring, controlling and closing the project or subproject according to contractual scope and commitment against project budget.
Ensure implementation of services in delivery scope and final acceptance, overall responsible or support for Program Manager.
Plan and communicate accurate demand figures for demand planning process (COO products & resources).
Ensure that all project targets are met e.g. progress, quality and cost by using NSN toolset, interfaces and standard site process milestones.
Lead and monitor the project/sub project team including partner/service suppliers.
Monitor scope, implement change control process and handle change management, ensure Customer acceptance for the system or service.
Responsible for meeting project cost forecast with regards to services costs, 3rd party HW and SW products, local material and contractors.
Responsibility for initiating customer invoicing after acceptance, monitoring and controlling quality
Ensure quality of internal and customer documentation.
Follow process and milestones.
Planning, booking and managing resources within the project organize and lead the project teams.
Setting up and maintaining clear and effective internal and external communication within the customer and project teams.
Identify, analyze risks, plan and implement risk response actions.
Project Planning:
• Defines procedures and requirements regarding quality management ( audit, certification, tests, acceptance).
• Participates in proposal preparation. Prepares the planning and calculations for the service scope
• Identifies the requirements.
• Identify scope, work breakdown and deliverables for the proposed delivery project in the sales phase.
• Estimating PM effort, and reviewing estimates provided by engineering
• Secures resources for the project (sales gate criteria)
• Prepare offer baseline of project management plan-PMP, budget and schedule
Project Execution:
• Execute against the PM Process (initiate, plan, execute, control, close)
• Prepares delivery baseline of PMP, budget and schedule agreed with customer and CT
• Signs off resourcing proposal by Resource Manager.
• Manages:
- project cost, schedule and quality;
- risks, issues and changes according to NSN Methodology, presenting the latter to the CT until final agreement and closure of request;
- customer expectations and delivering a high level of customer satisfaction;
- locally and centrally for all project scope items;
- contractors, sub contractors and 3rd party service and equipment suppliers;
• Ensures all project documentation is produced and stored as appropriate;
• Reports progress and latest estimate to the CT, sub-region and regional Service Line
• Ensures financials are correctly updated in systems at all times.
Project control and communication:
• Create basic conditions in order to improve the teamwork within the project, permitting the clear definition of: the project, communications concept, decision and escalation rules.
• Evaluate the project goals and the team work
• Guide the project team and their meetings.
• Execute timely notice decisions.
• Establish the relationship between the project members.
• Drives the project in order to recognizes discrepancies and to deal with it timely..
• Ensures and enables the establishment of contact for the project and knowledge management.
Project Closing:
• At the end of every project, provides individual feedback to employees.
• Creates lessons learned documentation
Position Requirements
Degree level in Telecom, engineering, PMP certified is preferable.
3-5 years of relevant project management experience
Ability to manage project/customer expectations and deadlines
Strong problem solving skills
very good communication skills
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